Managing an efficient call center is no small task. Alternative Answers has made the investment in the right people, software and hardware, to provide support at all levels of customer care.

Our Team

Multi-lingual, Highly trained, Comprehensively educated and Background checked. We can currently take tips in English, Spanish and French.


Sophisticated technologies, investments in redundant backups, Constant training mean unparalleled availability.

Solutions for Business

Call Center, Technical and Customized solutions for all of your requirements.

Our Services

Much more than a call center, Alternative Answers through the affiliated "Northern Group of Companies" provides 911 Call Routing, Alarm Monitoring, Fire Dispatch and Telematics dispatching in addition to Local and Toll-Free telephone Services and VoIP 911 Services to business


911 Dispatch

As one of largest VoIP call routing PSAPs in the nation, we get your calls routed now.

Alarm Monitoring

Providing UL listed alarm monitoring for over 30 years.

Fire Dispatch

Our 24 x 7 Emergency Response Centre (ERC) is staffed with professional fully trained operators capable of handling any fire related emergency.


We provide instant response to some of the most prestigous automobile manufacturers in the world.

Local & Toll Free Telephony

Across town or across the nation, we provide price competative and class leading services for business, large and small.

VoIP 911 Services

Have a large existing VOIP installation with no 911 service? We can help.

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